Last updated: 29/06/2024
General
Riebens Computers (Pty) Ltd. reserves the right to change or modify any of the terms and conditions contained in this agreement.
This is an agreement between you and Riebens Computers (Pty) Ltd. regarding your use of Riebens Computers (Pty) Ltd.’s services, products, computers, interactive information, communications, intellectual property and server management service, and supersedes all prior agreements. All such usage shall be subject to the terms and conditions and policies set out in this agreement as read with the terms and conditions applicable to the relevant product or service (collectively, “the / this Agreement”).
This Agreement applies to all accounts, sub-accounts, and any alternative account names associated with your principal account. The Account Holder is responsible for the use of each account in any way, whether used under any name or by any individual, and for ensuring full compliance with this Agreement by all users of that account.
In circumstances of the Consumer Protection Act, 2008 (“the CPA”) being applicable to this Agreement, the provisions of the CPA shall prevail should there be a conflict between any provision of this Agreement and the provisions of the CPA.
Backups
All Riebens Managed Servers and any other Riebens products that include backups are automatically backed up daily.
It is important to note that customers can restore up to the previous 7 days of backup data. Please note that Riebens does not guarantee backups, and any critical data which you cannot afford to lose should have additional copies made that are stored locally. Any client that cancels or terminates their services with Riebens will have all data removed from our servers after 7 days from the date of cancellation/termination.
Acceptable Use Policy
By using Riebens Computers (Pty) Ltd.’s services, you agree to adhere to our Policies and Procedures, including this Acceptable Use Policy (AUP).
General and Acceptable Use
You are expected to use Riebens Computers (Pty) Ltd.’s services with respect, courtesy, and responsibility, giving due regard to the rights of other users. We expect you to have a basic understanding of how the Internet functions, the types of uses which are generally acceptable, and the types of uses which are unacceptable. Common sense is regarded as the best guide for what is considered acceptable use.
Unacceptable Use
Illegality in any way or form including, but not limited to, activities such as unauthorised distribution or copying of copyrighted material, violation of export restrictions, harassment, fraud, trafficking in obscene material, child sexual abuse imagery or in any other way, drug dealing, and other illegal activities.
Riebens Computers (Pty) Ltd.’s services and servers may be used strictly for lawful purposes. Storage, transmission or distribution of any material or part of it in violation of any applicable law or regulation is strictly prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorisation, and material that is obscene, defamatory, constitutes a legal threat, or violates export control laws. Examples of unacceptable content or links: “pirated software”, “hacker programs or archives”, “Warez sites”, “IRC Bots”, “illegal MP3s” etc. Riebens Computers Pty Ltd strictly prohibits and opposes any propaganda for war, incitement of imminent violence or advocating hatred based on an identifiable group characteristic and that constitutes incitement to cause harm by any person.
Due to the nature of a shared web hosting environment, Riebens Computers (PTY) LTD Services. reserves the right to ask customers to upgrade or correct issues pertaining to their shared web hosting package, or to correct issues on their shared web hosting package, should it negatively affect the network or server performance for the majority of our customers.
The Riebens Computers (Pty) Ltd. shared web hosting platform is intended for hosting a website with relevant, appropriate and legal content and function for a personal or small home business without the concern of traffic overages. The use of the service should not be indicative for large scale enterprises or applications where a dedicated server would be more suited.
Riebens Computers (Pty) Ltd. prohibits the use of the shared web hosting service disk space to be used for purposes other than its intended function: content hosting, personal and small enterprise email and relevant web files.
The use of dedicated or shared hosting services for hosting torrent boxes and/or running proxies is strictly forbidden. Servers continuously running a risk of supporting these types of services will be disabled and terminated from our network with immediate effect.
Posting of defamatory, scandalous, violent or private information about a person without their consent, intentionally inflicting pain or emotional distress, or violating trademarks, copyrights, or other intellectual property rights.
Any unacceptable use of the services constitutes a material breach of these Terms and Conditions of Use, and Riebens Computers (Pty) LTD. fully and solely reserves its rights in this regard.
Interpretation
The provisions of this Policy are not meant to be exhaustive, but are intended as guidelines. Generally, any behaviour that breaches or violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is strictly prohibited. Riebens Computers (Pty) Ltd. reserves the right at all times to prohibit conduct that damage its reputation and goodwill in any way.
System and Network Security
Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to, the following:
unauthorised access, use, probe, or scan of a system’s security or authentication measures, data or traffic;
interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting; and
employing posts or programs which consume excessive CPU time or storage space, permits the use of mail services, mail forwarding capabilities, POP accounts, or autoresponders other than for their own account; or resale of access to CGI scripts installed on our servers.
Spamming
Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site’s mail server to relay mail without the express permission of the site or distributing, advertising or promoting products or software or services that have the primary purpose of encouraging or facilitating unsolicited commercial email or spam.
It is in violation of Riebens Computers (Pty) Ltd.’s Policy for customers to use our servers to effect or participate in any way in any of the following activities:
To post to any Usenet or other newsgroups, forums, email mailing lists or other similar groups or list articles which are off-topic according to the charter or other owner-published FAQ or description of the group or list;
To send unsolicited mass emails, if such emails provoke complaints from the recipients;
To engage in any of the foregoing activities using the service of another provider, but channelling such activities through a Riebens Computers (Pty) Ltd. provided server, or using a Riebens Computers (Pty) Ltd. provided server as a maildrop for responses;
To falsify user information provided to Riebens Computers (Pty) LTD. or to other users of the service in connection with use of a Riebens Computers (Pty) Ltd. service.
We reserve the right to suspend a service due to spam activity. A reactivation charge will be applicable.
Determination of a Breach of This Policy
Riebens Computers (Pty) Ltd. will be the sole arbiters and have a sole and complete discretion in determining what is seen as a violation of this Policy.
Consequences of Breach of This Policy
When Riebens Computers (Pty) Ltd. becomes aware of an alleged violation of its AUP (Acceptable Use Policy), Riebens Computers (Pty) LTD. will initiate an investigation (within 24-48 hours). During the investigation Riebens Computers (Pty) Ltd. may restrict your access in order to prevent further possible unauthorised activity. If you are found in violation of our SPAM Policy, Riebens Computers (PTY) LTD Services may, at its sole discretion, restrict, suspend, or terminate your account and/or pursue other civil remedies. Also, Riebens Computers (Pty) Ltd. reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated Policy violation. If such violation is a criminal offence, Riebens Computers (Pty) Ltd. will notify the appropriate law enforcement department of such violation.
Riebens Computers (Pty) LTD does not issue service credits for any outages incurred through service disablement resulting from Policy violations.
You shall be held liable for any and all costs incurred by Riebens Computers (PTY) LTD. Services as a result of your violation of these terms and conditions. This is including, but is not limited to, attorney fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorised bulk mailings and/or news server violations.
First violations will result in a Cleanup Fee of R1500 and your account will be reviewed for possible immediate termination.
A second violation will result in Cleanup Fee of R3500 and immediate termination of your account.
The Customer who violates this Policy agrees to also pay Investigation Fees of no more than R1500 per hour that Riebens Computers (PTY) LTD. Services personnel must spend to investigate any violations.
Modification
Riebens Computers (Pty) Ltd. may at times, with reasonable notice to Customers, revise or amend its current Shared and Dedicated Hosting offerings relating to price, features, traffic allocations and disk sizes.
Riebens Computers (Pty) Ltd. reserves the right to add, delete, or modify any provision of this Policy at any time without notice.
Reporting Network Abuse
Any party seeking to report any violations Riebens Computers (Pty) Ltd.’s Policy may contact via email:abuse@riebens.com
Disclaimers and Limitation of Liability
You agree that our entire liability, and your exclusive remedy, with respect to any Services provided under this Agreement and any violation of this Agreement is solely limited to the amount you paid for such Services. We and our contractors shall not be held liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services.
We disclaim any and all loss or liability resulting from, but not limited to, loss or liability resulting from:
access delays or access interruptions;
data non-delivery or data mis-delivery;
acts of God;
the unauthorised use or misuse of your account identifier or password;
errors, omissions, or misstatements in any and all information or services(s) provided under this Agreement;
the interruption of your Service.
You agree that we will not be liable for any loss of registration and use of your domain name, or for interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.
Subject always to the provisions of the CPA, to the extent that it is applicable, Riebens Computers (Pty) Ltd.’s services are provided on an as is, as available, basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Riebens Computers (Pty) Ltd. expressly disclaims any representation or warranty that the Riebens Computers (Pty) Ltd. services will be error-free, secure or uninterrupted.
No oral advice or written information given by Riebens Computers (Pty) LTD., its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice as if it were a warranty. The terms of this section will survive any termination of this Agreement.
Riebens Computers (Pty) Ltd. will use its best efforts to maintain a full-time Internet presence for the Account Holder. You hereby acknowledge that the network may, at various time intervals, be down due, but not restricted to, utility interruption, equipment failure, natural disaster, acts of God, or human error.
The terms of this Section will survive any termination of this Agreement.
Responsibility for Content and Account Holder Indemnities
You agree to indemnify and hold Riebens Computers (Pty) Ltd. harmless from any and all Claims resulting from or connected with any activities conducted by you. You and Riebens Computers (Pty) Ltd. will promptly notify the other upon receipt of any Claim or legal action arising out of activities conducted pursuant to this Agreement.
You agree not to store, transmit, link to, advertise or make available any images containing pornography through the Virtual Web Hosting service. Riebens Computers (Pty) Ltd. reserves the right to refuse service if any of the content within, or any links from, your website is deemed illegal, misleading, or obscene, or is otherwise in breach of these terms or Riebens Computers (Pty) Ltd.’s then current Acceptable Use Policy, in the sole and absolute opinion of Riebens Computers (Pty) Ltd.
Riebens Computers (Pty) Ltd. will not change passwords to any account without proof of identification, which is satisfactory to Riebens Computers (Pty) Ltd., which may include written authorisation with signature. In the event of any partnership break-up, divorce or other legal problems that includes you, you understand that Riebens Computers (Pty) Ltd. will remain neutral and may put the account on hold until the situation has been resolved. Under no circumstances will Riebens Computers (Pty) Ltd. be liable for any losses incurred by you during this time of determination of ownership, or otherwise. You agree to indemnify and hold harmless Riebens Computers (Pty) Ltd. from any and all Claims arising from such ownership disputes.
You agree to indemnify and hold Riebens Computers (Pty) Ltd. and any other Account Holder harmless from any and all Claims resulting from your use of the services provided by Riebens Computers (Pty) Ltd. The terms of this Section will survive any termination of this Agreement.
You agree not to harm Riebens Computers (Pty) Ltd., its reputation, computer systems, programming and/or other persons using Riebens Computers (PTY) LTD.’s services.
The terms of this Section will survive any termination of this Agreement.
Variation of Services
You agree that Riebens Computers (Pty) Ltd. may establish certain limits concerning use of any Riebens Computers (Pty) Ltd. service offered on any Riebens Computers (Pty) Ltd. website including, without limitation, the maximum number of days that email messages will be retained by any Riebens Computers (Pty) Ltd. service, the maximum number of email messages that may be sent from or received by an account on any Riebens Computers (Pty) Ltd. service, the maximum size of an email message that may be sent from or received by an account on any Riebens Computers (Pty) Ltd. service, the maximum disk space that will be allotted on Riebens Computers (Pty) Ltd.’s servers on your behalf either cumulatively or for any particular service. You agree that Riebens Computers (Pty) Ltd. has no responsibility or liability for the deletion, corruption or failure to store any messages or other content maintained or transmitted by any Riebens Computers (Pty) Ltd. service. You acknowledge that the features, parameters (for example, the amount of storage available to users) or existence of any Riebens Computers (Pty) Ltd. service may change at any time.
Riebens Computers (Pty) Ltd. reserves the right to select the server for your website for best performance. You understand that the services provided by Riebens Computers (Pty) Ltd. are provided on a shared server. This means that one website cannot be permitted to overwhelm the server with heavy CPU usage, for example from the use of highly active CGI scripts or chat scripts. If your website overwhelms the server and causes complaints from other users, you have outgrown the realm of shared servers, and will need to relocate your website. If you refuse to comply with this Section, then Riebens Computers (Pty) Ltd. has the right to terminate the services provided to you without any refunds of the unused portion prepaid by you.
Non-transferability of Services
Your rights and privileges under this Agreement cannot be sold or transferred without the prior written consent of Riebens Computers (Pty) Ltd.
Passwords
You are responsible for maintaining the confidentiality of your password. In the event of a breach of security through your account, you will be liable for any unauthorised use of Riebens Computers (Pty) Ltd. services, including any damages resulting there from, until you notify Riebens Computers (Pty) Ltd.’s customer service.
The responsibility of all passwords and other related sensitive information is assumed by you, should any additional fee’s arise from resource consumption due to poor credentials (such as, but not limited to blank passwords or “test” accounts) no fault shall be levied on Riebens Computers (Pty) Ltd.
Assignment of IP Addresses
Riebens Computers (Pty) Ltd. assigns you an Internet Protocol address in connection with your use of the Riebens Computers (Pty) Ltd. services, the right to use that Internet Protocol address will remain with and belong only to Riebens Computers (Pty) Ltd., and you will have no right to use that Internet Protocol address except as allowed by Riebens Computers (Pty) Ltd. in its sole and absolute discretion.
General Provisions
This Agreement constitutes the entire agreement between you and Riebens Computers (Pty) Ltd. with respect to the Riebens Computers (Pty) Ltd. services and supersedes all prior agreements between you and Riebens Computers (Pty) Ltd. Riebens Computers (Pty) Ltd. reserves the right to amend this Agreement from time to time. Any new version of the Agreement will be displayed on our Website together with the date on which it will become effective, which will never be less than 30 (thirty) days after the date on which it is first published. It is your obligation to visit our web site on a regular basis in order to determine whether any amendments have been made. Any use by you of the Riebens Computers (Pty) Ltd. services after the effective date of any such amendment, shall be deemed to constitute acceptance by you of such amendment.
Riebens Computers (Pty) Ltd.’s failure to enforce any provision of this Agreement shall not be construed as a waiver of any provision or right.
In the event that a portion of this Agreement is held unenforceable, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties, and the remainder of the provisions will remain in full force and effect. The terms of this Section will survive any termination of this Agreement.
Save where otherwise provided for in this Agreement, if you:
fail to pay any amount payable under this Agreement within 10 days after receipt of written demand requiring such payment; or
commit a breach of any provision (other than a payment obligation) of this Agreement and, if such breach is capable of remedy, fail to remedy such breach within thirty days after receipt of written demand requiring you to do so;
are placed under liquidation, judicial management, business rescue proceedings or any similar disability, whether provisionally or finally and whether voluntarily or compulsorily;
commit any act which if committed by a natural person would constitute an act of insolvency;
become insolvent;
compromise or attempt to compromise generally with any of your creditors;
have a final judgment taken against you which is not satisfied within 30 days after the granting of such judgment;
you have acted (or failed to act, when action is required) in a criminal manner or in violation of any law or regulation; or in a manner that may be considered offensive or abusive to Riebens Computers (Pty) Ltd (including Riebens’s reputation or goodwill) or its staff;
you have failed to provide any information or assistance that Riebens Computers (Pty) Ltd has requested from you;
your use of the Service has or may negatively impact any other Riebens Computers (Pty) Ltd customers.
Riebens Computers (Pty) Ltd. shall be entitled, without prejudice to any of its other rights under this Agreement and/or in law and by giving written notice, to immediately cancel this Agreement or to claim immediate specific performance of all of your obligations whether or not due for performance, in either event without prejudice to Riebens Computers (Pty) Ltd.’s right to claim damages.
The interpretation and enforcement of this Agreement shall be governed according the laws of the Republic of South Africa (excluding its choice of law rules).
You consent to the jurisdiction of the South African courts.
The Riebens Computers (Pty) Ltd. services are provided from Cape Town, South Africa, and this Agreement is deemed to have been entered into at Cape Town.
Notices required by this Agreement shall be in writing and shall be delivered either by personal delivery, fax or by email. If delivered by mail, notices shall be sent by any express mail service; or by certified or registered mail, return receipt requested, with all postage and charges prepaid, and shall be deemed to have been received on the 5th Business day after posting. Emails and faxes shall be deemed to be received on the Business Day they are sent if sent before 16h00 on that day or on the next Business Day thereafter is sent after 16h00 on a Business Day or if sent on a non-business Day.
Billing Terms of Riebens Computers (Pty) Ltd.
General
Riebens Computers (Pty) Ltd. will provide you with an itemised bill or invoice on request or where this is specified as part of the services provided to you.
Accounts are due 7 days before the date reflected on the invoice presented by Riebens Computers (Pty) Ltd (“Due Date”). Where Riebens Computers (Pty) Ltd has been authorised by you to collect funds on your behalf, Riebens Computers (Pty) Ltd reserves the right to do so within seven days before the due date. Riebens Computers (Pty) Ltd retains the right to impose, subject to a notice period of 7 Business Days, a credit limit on any of its customers as and when it sees fit.
Riebens Computers (Pty) Ltd. products and services are not pro-rated.
Riebens Computers (Pty) Ltd. will provide a service to you, as chosen by you, for the period of time (“the Term”) corresponding with the payment plan specific to you or as otherwise specified in the product’s terms and conditions relating to the particular product or service supplied by Riebens Computers (Pty) Ltd. This contract will be automatically renewed at the end of the Term and each successive renewal term, unless terminated.
Effect of Non-payment
In the event of non-payment of an invoice by the stipulated Due Date, without prejudice to any other rights that Riebens Computers (Pty) Ltd. has in terms of this Agreement or in law, Riebens Computers (Pty) Ltd. reserves the right to hold you liable for the total amount due pursuant to such invoice.
Interest of 2% per month may be charged on all overdue accounts.
Riebens Computers (Pty) Ltd. may halt or completely stop the supply of new services to you and/or terminate current services held by you if payment of any invoice is not made by the Due Date, or if an application for business rescue proceedings or liquidation is filed by or against the customer, or if the customer goes out of business or announces intention to do so.
If the supply of new services is stopped or the existing services are terminated in accordance with section 6, the full outstanding balance becomes due and payable immediately.
If you pay the amount due in full, you may have your existing services re-activated and also purchase new services.
If you neglect to pay the amount due in full, Riebens Computers (Pty) Ltd. will submit the full overdue amount for Collections. In the event of the account being handed over to an outside collection agency, any costs incurred as such will be for your own account.
In the event of suspension due to non-payment, Riebens Computers (Pty) Ltd. reserves the right to place a “non-payment” page on your domain. Furthermore, the DNS of your domain will remain unchanged until full payment for the outstanding balance on your account has been received.
Please note that admin fees apply in the event that your account is suspended due to non-payments.
If the preferred method of payment used by you is EFT, it will be your sole responsibility to ensure your payments are made using the correct beneficiary reference as indicated on all invoicing. Failure to comply may result in an incorrect allocation of your payment which may cause service disruption as a result of the account being suspended due to non-payment.
Domain Rescue Fees
Should a local domain, i.e. CO.ZA or .ORG.ZA, expire but fall within the stipulated grace period, a “Domain Rescue” fee will be applicable after successfully retaining the domain after the expiration thereof.
Should a local domain, i.e. CO.ZA or .ORG.ZA, expire and fall outside the stipulated grace period, a “Domain Rescue” will also be applicable upon the domain successfully being retained after the expiration thereof.
Should an international domain expire but fall within the stipulated grace period, a “Domain Rescue” fee will apply if the domain is retained after the expiration thereof. In cases where we are charged over and above the prescribed minimum fee by the Registrar, these fees will be carried over to the customer.
Should an international domain expire but fall outside of the stipulated grace period, a “Domain Rescue” fee will also apply if the domain is retained after the expiration thereof. In cases where we are charged over and above the prescribed minimum fee by the Registrar, these fees will be carried over to the customer.
Payment Methods and Fees
Riebens Computers (Pty) Ltd. accepts the following payment methods. Debit Order, Credit Card (MasterCard, VISA), EFT and Cash. We recommend that you make payment via Credit Card or Debit Order. This way you stand less chance of forgetting to make your monthly payments. Riebens Computers (Pty) Ltd. runs debit orders once a month.
A processing fee (incl. VAT) is charged on all returned debit orders.
The merchant outlet country at the time of presenting payment options to the cardholder is the Republic of South Africa and the transaction currency is South African Rand (ZAR).
Refunds
Riebens Computers (Pty) Ltd. will only refund a customer in the event of their account having a credit balance.
Riebens Computers (Pty) Ltd. will process authorised refunds to customers every Wednesday.
Cancellations
Note that by default we operate on an end-of-term basis and, should you cancel a service, the service will be terminated at the end of your current billing period.
Domains are eligible to automatically renew for an extra one-year term upon expiry. Renewal notifications will be sent out prior to the renewal, and cancellations may be done before the renewal date.
Users may not cancel a service and sign up for the same service again in order to make use of a new customer discount. In the event a user attempts to do this, the discount will be reversed.
Downgrades
Definition:
“A downgrade occurs when changing your current package to a package with a lower cost.”
Example:
Changing from a Platinum account at R120 to a Gold account at R65 would be considered a downgrade.
We require notification of downgrades on or before the 20th of each month, in order for the downgrade to take effect from the first day of the next month. If you do not provide this notice, you will be charged rate for the existing package in the following month
Billing Dispute Resolution
Purpose of this Procedure
This Procedure sets out the obligations of Riebens Computers (Pty) Ltd. and the Customer in resolving a Billing Dispute, including the manner in which Billing Disputes should be lodged and how it will be handled thereafter.
Riebens Computers (Pty) Ltd.’s Billing Dispute Handling Procedure is intended to service both the Customer and Riebens Computers (Pty) Ltd.’s interests by setting out clear rules and procedures to be used where Billing Disputes Occur.
Definitions
“Billing Dispute” means an instance where a Customer states in good faith that their bill contains incorrect charges, payments or adjustments.
“Billing Dispute Notice” means a notice submitted by the Customer in terms of this Procedure.
“Billing Disputes Procedure” and “this Procedure” mean this Billing Dispute Procedure for the initiation and resolution of Billing Disputes.
“Billing Enquiry” means the situation where the Customer seeks information or clarification relating to an Invoice including, without limitation, seeking clarification of charges or sources of usage. For the avoidance of doubt, this is not a Billing Dispute.
“Business Day” means any day other than a Saturday or Sunday or a public holiday observed as such in the Republic of South Africa;
“Complaint” means an expression of dissatisfaction or grievance made by a Customer, but does not include a request for information. A Complaint is not a Billing Dispute.
General
Any charge recorded on an Invoice (the subject of a Billing Dispute) which is not submitted in accordance with this Procedure is payable in full to Riebens Computers (Pty) Ltd. by the Due Date of the Invoice.
For the avoidance of doubt the parties acknowledge and agree that:
An amount that is not in dispute (“Undisputed Amount”) cannot be withheld for any reason (including, without limitation, when that amount is on an invoice together with a Disputed Amount).
Only Billing Disputes can trigger the Billing Dispute Handling Procedure (and the potential right to withhold payment of Disputed Amounts from Riebens Computers (Pty) Ltd. as set out below).
Billing Enquiries and Complaints are not Billing Disputes and do not trigger the Billing Dispute Procedure. Billing Enquiries should be directed to support@riebens.com– while Complaints are dealt with under the Riebens Computers (Pty) Ltd. Complaints Handling Procedure.
Please note that Riebens Computers (Pty) Ltd. will not entertain any Billing Dispute based on unauthorised use of the services or on unauthorised use of the services by a third party, it being your responsibility to safeguard access to the services which you receive and to use them in the manner set out in the terms and conditions applicable thereto.
Confidentiality
Neither party shall use any information obtained from the other party during the course of any process invoked under this Procedure for any purpose other than the resolution of the particular Billing Dispute.
Domain Registration Agreement
By accepting these terms and conditions during your application you confirm that you have read and agreed to the domain registration agreement of our third-party domain partner, found here.